IT and Network Support Solutions
Red Cells Bespoke I.T solutions are specifically tailored around your business. Our Solutions team are on hand to discuss your I.T and network support needs and provide you with an up to date I.T infrastructure using the latest hardware and software products as well as providing unrivalled I.T and network support and service. We have over 20 years experience in the I.T industry and have a team of I.T project managers as well as a team of I.T certified specialists that will analyse your current I.T infrastructure and tailor a solution around your business. Our knowledge of current and future technologies is second to none with a wealth of experience in areas such as:
- Microsoft Operating Systems including Windows Server 2003, SBS, 2007, Windows Vista, XP, Share Point and MS Exchange.
- Citrix Remote Management software - Metaframe, Access Essentials
- VMware ESX Server, Virtualisation
- Cisco Networking
- Online Data Backup Backup over IP Technology using Red Cell Backup Bank
Red Cell Solutions has over 20 years combined experience as a value-added reseller (VAR) and solutions provider. Our Nationwide coverage means that we are able to support your business, day or night, with the latest services and technology. With many companies now working 24 hours a day, 365 days a year it is imperative that you obtain optimum performance from your IT at all times. We are here to help you develop a solution that will give security and peace of mind at all times.
Every Red Cell Solutions project is planned and managed by prince 2 qualified project managers. Every customer is assigned a dedicated account manager that will not only provide a first point of contact for the client but also oversee any issues and report directly to the project manager.
Red Cell Helpdesk Support provides a direct link between our team of experts and our customers. Red Cell uses phone, email and remote access to provide only the highest level of support. Our teams are friendly, knowledgeable and will resolve problems methodically and in a timely fashion, ensuring minimum disruption and downtime to our customers.
Red Cells team of field engineers are on hand to provide installations and site call outs for any issues that cannot be resolved remotely. Again Red Cell engineers are trained and experience in both old and new technologies, and will strive to diagnose and fix customer problems quickly and efficiently.
